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# Kia Soul EV: Hands Free System / Troubleshooting

Kia Soul EV (PS EV) 2015-2020 Service Manual / Body Electrical System / Hands Free System / Troubleshooting

Troubleshooting

Trouble Symptom | Probable Cause | Remedy
Not pairing | Bluetooth device of Car is not in discoverable mode | Enter Bluetooth pairing (searching) mode
User’s phone is Bluetooth off mode | Set user''s phone in Bluetooth mode
When attempting to pair up with the wrong Bluetooth system | Check Bluetooth device name and address (12 characters) to attempt pairing e.g. 000B24FFF123
Pass key error | Input the passkey displayed on the audio screen into the phone.
5 phones have already been registered. | Delete paired phone list
Bluetooth system cannot communicate with the phone. | Refer to IOP sheet ?IOP : Inter-operability
No connection | User''s phone or Bluetooth device of Car cannot register each other''s Bluetooth device | Retry pairing
Bluetooth system cannot communicate with the phone. | Wait for 1 minute, then Retry connection or restart the phone. Refer to IOP sheet
No redial | User phone system issue | Push the Send button twice.
Not accepting call | User phone system issue | Refer to IOP sheet
Not dialing | User''s phone is operating other programs (e.g. internet, mp3, game, etc.) | Close other programs and then set normal mode
Bluetooth system cannot communicate with the phone | Refer to IOP sheet

##### Hands Free Mic Repair procedures

Inspection 1. Disconnect the negative (-) battery terminal. 2. Remove the overhead console lamp. (Refer to Body Electrical - "Overhead Console Lamp") 3. Remove the hands free mic (A) from ...

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##### Other information:

### Kia Soul EV (PS EV) 2015-2020 Service Manual: Front Lower Arm Repair procedures

Replacement 1. Loosen the wheel nuts slightly. Raise the vehicle, and make sure it is securely supported. 2. Remove the front wheel and tire (A) from front hub. Tightening torque: 88.3 ~ 107.9N.m (9.0 ~ 11.0kgf.m, 65.1 ~ 79.6lb-ft) • Be careful n ...

### Kia Soul EV (PS EV) 2015-2020 Service Manual: Power Window Relay Repair procedures

Inspection Diagnosis With GDS 1. It can quickly diagnose defects of power window by communicating with GDS. GDS can operate actuator forcefully, monitor input/output values and self diagnose. 2. Select model and "BCM". 3. Select the "SJB" to check. 4. Select "Current Data" if yo ...
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